FAQs
Text Messaging
How do I send a text message from my Nokia wireless phone to another phone?
- Select: MENU
- Select: MESSAGES
- Select: TEXT MESSAGE
- Select: Write Message or Write New, then type your message.
- Select: OPTIONS
- Select: SEND or SEND/OK
- Enter the 10 digit wireless number, press SEND
Sending message will appear
Message sent will appear
- Select: END CALL or EXIT
How do I read a text message on my Nokia wireless phone?
- Select: MENU
- Select: MESSAGES
- Select: TEXT MESSAGE
- Select: INBOX
- Select message to read
- Select: READ
- Select: OPTIONS to reply or EXIT/END Call
How do I send an e-mail message from my Nokia wireless phone?
To send an e-mail to someone using your wireless phone, you will need to do the following:
- Select: MENU
- Select: MESSAGES
- Select: TEXT MESSAGE
- Select: WRITE NEW or WRITE EMAIL
- If asked for e-mail gateway - enter 10 zeros "0000000000"
- Select: OK
- Enter entire e-mail address
- Type Message
- Select: OK
- Select: OPTIONS
- Select: SEND
- "sending message" will appear, then "message sent"
- Select: EXIT
- Select: OK
What does Mobile Originated/Mobile Terminated Mean?
Mobile Originated - Message sent from your wireless phone to another wireless phone, or email address. This would include replying to a message or forwarding a message.
Mobile Terminated - Message received on your wireless phone. These messages could come from another wireless phone, any email account, or the internet.
How do I send text messages from my Motorola wireless phone?
- Select: MENU
- Select: MESSAGE INBOX
- Select message to read
- Select: READ new message
- Select: OPTIONS to reply or EXIT/END Call
How do I send an e-mail message from my Motorola wireless phone?
To send an e-mail to someone using your wireless phone, you will need to do the following:
- Select: MENU
- Select: MESSAGES
- Select: CREATE MESSAGE
- Select: NEW EMAIL
- Type Message
- Select: OK
- Enter entire e-mail address
- Select: OK
- Select: SEND
- *If asked for e-mail gateway - enter 10 zeros "0000000000"
- "sending message" will appear, then "message sent"
- Select: EXIT
- Select: OK
What do I do if I get "message not sent"?
If "Message Not Sent" appears on your screen, press SEND again.
How do I send a text message from an e-mail address to a wireless phone?
In the "To" line of your e-mail, enter the full 10 digit wireless phone number, followed by @gocbw.com. Example: 5135550808@gocbw.com. Type your message in the subject line. A maximum of 50 characters can be sent.
Why can't I send a message - I used to have this capability.
- Check your phone's user manual to ensure you phone is capable of sending messages.
- Check your message center number. The message center number can be located in the settings option on most phones. The message center numebr must be programmed properly in order for your phone to be able to send and receive text messages. Make sure the message center number is programmed to 513-240-0140.
- If your phone is capable and you still cannot send a text message, please click the link below to send an e-mail to Customer Care. Click here for Customer Care.