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FAQs - Rates and Cards
FAQs - Rates and Cards
Below is a list of common questions regarding i-wireless rates and cards. Please pick from the following faqs:
- What do you charge for calls?
- When is the peak period on the pay-per-minute plan?
- What if part of my call is in the peak period and part of it's in the off-peak period?
- What if I only use part of a minute during my call?
- Can I call 411?
- Can I make international calls?
- What are the text & picture messaging rates?
- What card amounts do you offer?
- When do the cards expire?
- Which stores carry cards?
What do you charge for calls?
If you have the Pay-Per-Minute calling plan, any calls you make or receive will be 10¢ anytime during peak periods and 10¢ during off-peak periods. Your account will be automatically charged.
If you have the Unlimited Nights & Weekends calling plan, all calls made at Night (7 pm-6:59am) and Weekends (Sat, Sun) are included at no additional charge with your $1.00 a day charge. All peak calls are just $0.10 a minute.
If you are on the Unlimited Weekly Plan, you will receive unlimited incoming and outgoing local calls, domestic LD, incoming and outgoing text &, 25MB/week for picture messages and WAP browsing. International calling, 411 and downloads are charged at a pay per use rate.
When is the peak period on the Simply 10 plan?
Peak period is Monday through Friday 7:00 AM to 6:59 PM. Off-peak period is 7:00 PM to 6:59 AM Monday through Friday and all-day Saturday and Sunday.
What if part of my call is in the peak period and part of it's in the off-peak period?
You will be charged as your rate plan states, with the peak minute portion being charged at peak rates.
What if I only use part of a minute during my call?
We make it easy. We round up to the next minute. If you use 3 minutes and 42 seconds for your call, you pay for 4 minutes.
Can I call 411?
Yes. Calling Information (411) is a $1.99 one-time charge on top of the local per minute rate (35 or 10 cents per minute)
Can I make international calls?
You can call almost any country in the world for great rates! Click here to see our international rates. You will be charged a per-minute international charge plus the applicable local minute rate.
What are the text & picture messaging rates?
Click here for text & picture messaging rates.
What card amounts do you offer?
We offer $10, $20, $60 and $100 cards. Rates per minute are the same for each card.
When do the cards expire?
The $5 expire 10 days after you load it on your account. The $10 cards expire 30 days after you load it on your account. The $20 ,$50 and $60 cards expire 90 days after you load them on your account. Click here for more information on all of the i-wireless cards.
Which stores carry cards?
i-wireless cards are available at many locations throughout the greater Cincinnati and Dayton areas. Click here for a complete list of locations at which you can purchase i-wireless cards.